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Search our knowledge base, browse guides, and find answers fast. Everything you need to get the most out of Jobby.
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Customer retention
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Common questions
How do I reset my password?
Click 'Forgot password' on the login page, enter your email, and we'll send you a reset link. The link expires after 30 minutes for security.
Can I import my existing clients?
Yes. You can import clients via CSV upload or sync from Google Contacts. Go to Clients → Import and follow the step-by-step guide.
How do I cancel my subscription?
Go to Settings → Billing → Cancel Subscription. Your account remains active until the end of your billing period. No cancellation fees.
Does Jobby work offline?
The mobile app works offline and syncs automatically when you're back online. The web app requires an internet connection.
Still can't find what you're looking for?
- Our support team is here to help. Reach out and we'll get you sorted.